Should you have any question on IR issue, please feel free to contact:
Tel: (8610) 6610-8608 (Beijing)
Fax: (8610) 6610-7420 (Beijing)
Email: ir@icbc.com.cn
Address: Corporate Strategy and Investor Relations Dept.
　　　　 Industrial and Commercial Bank of China Limited
　　　　 55 Fuxingmennei Avenue, Beijing, China
　　　　 Postal Code: 100140

Should you have any question on IR issue, please feel free to contact. Please provide your contact information and identify yourself as retail/institutional investor or analyst. For institutional investors and analysts, please also provide your company name.

Should you have any other non-IR question, please contact your local ICBC service center. For customers in Chinese mainland, please call 95588 or enter our website. We will do our best to deliver our services.